Oho Chat Wherever you are, you can respond to chats. with the Oho Chat app

- Wherever you are, you can respond to chats. With the Oho Chat application that allows customers to use the chat function of Oho Chat. no matter where

- clrummy marsiente customer service chat management system Optimize admin team all in one place

- Wow, talk to 5 key roles that will help take your company's customer service experience to the next level.

1. Chats: Manage Facebook page, Facebook comment, LINE OA and Instagram chats in one place. and support teamwork of administrators

2. Chatbots: 24/7 response support, customizable settings. customers don't have to wait Work alongside administrators Easy to create and edit

3. Contacts: can remember customers, save customer data automatically, tag, group, can download data for analysis.

4. Dashboard: Get an overview of your business. When people like to talk to the page What issues are the issues that customers are interested in? What time do people like to come in?

5. Media Library: A media library that stores various files so that administrators can bring them together for the entire business.

In addition to the main functions, OoChat also has many other functions that will help you respond to customer chats more efficiently:

1. Saved Reply Archive: Save messages that admins frequently reply to customers to send to customers, just click

2. Bulk messaging sending the same message to multiple customers at the same time.

3. Recording customer information in the form of a note (Note) What information did the customer previously report? It can be saved so other admins can follow the progress immediately.

4. Advanced menu settings that are connected to the bot Click on the image in the rich menu and go to the chatbot we have configured.*

*In the current version Users can configure chatbots. View information on the dashboard. and other settings via desktop